Reliable IT Services for Small to Medium Business

IT Support

IT Support for any sized business

What is IT Support?

There are two types of support available, IT Support and Managed Services.

Standard IT Support is useful for smaller businesses who only need adhoc support and don’t wish to pay for any ongoing management of the IT systems. The hourly charge out rate for standard IT Support is typically higher, but you only pay for what you use.

Managed Services is the next step up from standard IT Support. Managed Services allows us to manage all elements of your IT systems to ensure security is maintained, devices are updated and keep a general watch over your entire IT system. We include security products with 24×7 monitoring, device monitoring and varied levels of technical support in these plans as standard.

Our IT Support

Pay As You Go

Our standard IT Support has no ongoing monthly commitments, just pay for what you use.

Flat Rate

Standard IT Support is charged at a flat rate, in 30min increments.

Remote and Onsite

We can provide assistance both remotely and onsite

Logging Support

We can receive support requests via email and our online portal. For urgent issues, we also have a 1300 phone number.

Australian Team

Our support team work out of our office in Coorparoo in Brisbane.

Discounted Hardware

All of our customers receive access to discounted computers and other hardware

Thanks Bitflo for making the tech easy so I can focus on the pools!

Pool Servicing Business

Plan your journey

Are you still managing your own IT? Or are you sick of waiting for your current IT provider to finally respond?

Since 2009 we have been a trusted IT provider for small to medium businesses in Brisbane. We love building relationships with our customers and would love to chat with you about how we can help.