These Terms of Service (“Terms”) govern your use of our website www.bitflo.com.au and online store shop.bitflo.com.au (the “Site”). By placing an order or using our services, you agree to be bound by these Terms.
We are Bitflo, an Australian IT & MSP company providing hardware, software, and IT services. Our ABN is 51 138 208 296. You can contact us on our Contact Us page on our website
We sell IT hardware, software, cloud solutions and offer related services. All product descriptions, pricing, and availability are subject to change without notice. We do our best to keep everything accurate and up to date.
When you place an order, you agree that:
You are legally able to enter into a contract.
All information you provide is accurate.
We reserve the right to cancel or refuse any order at our discretion for any reason.
All prices are listed in AUD and exclude GST unless stated otherwise.
We accept payments via direct deposit or credit card.
Payment must be received in full before we ship your order.
We ship within Australia via courier or Australia Post. Delivery times are estimates only.
We are not liable for delays outside our control e.g. courier issues, natural disasters.
We comply with Australian Consumer Law.
If a product is faulty, not as described, or unfit for purpose, contact us within 7 days of receving your order.
Change of mind returns may be approved at our discresion, these may carry a re stocking fee.
Manufacturer warranties apply where provided.
For services, we warrant that they will be provided with reasonable care and skill.
To the extent permitted by law:
We are not liable for indirect or consequential losses.
Our liability is limited to the resupply of the product or service, or the refund of the purchase price.
All content on our Site (including text, graphics, logos) is our property or licensed to us. You must not copy, reproduce, or distribute any content without permission.
We respect your privacy. Please refer to our Privacy Policy for details on how we collect and use your data.
These Terms are governed by the laws of the State of Queensland, Australia. Any disputes will be handled in the courts of that state.