Reliable IT Services for Small to Medium Business

Brisbane Managed Services

All inclusive Information Technology Solutions

Bitflo Managed Services

Our Managed Services packages are based on a holistic approach to manage all aspects of your Information Technology systems, allowing you to focus on your core business. Our unique approach provides a single tailored package which can include support, connectivity, security and cloud services. All of our services are supported from our office in Coorparoo.

With a Bitflo Managed Services solution, you will have a single point of contact for anything IT related. In the background, our team will be monitoring your environment and managing all aspects including updating hardware and software, monitoring and responding to alerts and security incidents and performing regular health checks.

To ensure your technology continues to drive your business goals, we catch up regularly to discuss changes in your business as well as how your technology is performing.

Our Managed Services

Initial Audit

To understand your business, it’s goals and current technology setup, we perform an initial audit. The results of this audit will assist us with tailoring a package which is a perfect fit for your business.

Support

Our all Australian support team are based out of our Coorparoo office in Brisbane. All support plans are tailored to an individual business to ensure a perfect fit.

Security

We include the following as standard.

Managed Detection & Response (Antivirus)
Vulnerability Scanning
Automated patching
24x7x365 Security Monitoring

User Awareness Training

We include easy to follow short security training courses for all users in your business, keeping your users as secure as possible.

Cloud Licensing

We supply all mainstream cloud licensing including Microsoft 365, Acronis, Veeam and LastPass.

Internet

Our range of business internet solutions are perfect for businesses of any size. Our solutions include NBN, Fibre as well as mobile data.

Phones

Our cloud based phone systems can be tailored to individual businesses. These systems allow for both fixed desk handsets as well as making and receiving office calls with apps on Apple and Android mobile phones.

Regular Meetings

Business is constantly changing, so is technology. We include meetings to ensure the technology remains relevant and continues to support your core business.

Relationship

We don’t believe in transactional relationships, we value our customers and form partnerships to ensure we truly know their unique challenges and goals.

Thanks Bitflo for making the tech easy so I can focus on the pools!

Pool Servicing Business

Plan your journey

Are you still managing your own IT? Or are you sick of waiting for your current IT provider to finally respond?

Since 2009 we have been a trusted IT provider for small to medium businesses in Brisbane. We love building relationships with our customers and would love to chat with you about how we can help.