A cloud based phone system removes the need to tie employees to the office to make and receive calls.
Cloud based phone systems allow customers to call the landline phone number and allow your business to receive those calls anywhere with an internet connection.
Unlike traditional phone systems, our cloud based solutions can be tailored to your business and offer both desktop office phones as well as apps on Apple and Android.
Our systems include
No onsite hardware
There is no onsite phone system required, only a stable internet connection.
Easy Setup
Bitflo configures your phones and system. The only thing you have to do is plug in the handset or scan a QR code on your mobile.
Local Support
We support all of our phone products out of our Coorparoo office in Brisbane so you will never be routed overseas for support.
Handset or mobile app
Choose from our range of traditional office phones or break away with the app on Apple or Android.
Phone Numbers
Bring your existing office number or register a new one with us. We can host and supply standard national numbers, 1300 or 1800 numbers and even mobile numbers.
Australian Based
Our phone systems and SIP trunks (the phone call part) are hosted in Australia to ensure reliable phone calls and no lag.
Call Queues
Setup a call queue on your system to allow several staff to pickup incoming calls.
Auto Attendant
Automated Attendants asking callers to Press 1 for Sales, Press 2 for Service.
Hold Music
Custom hold music is supported.
We used to wait on hold for 30mins to an overseas call queue with a big telco. Now we call Bitflo and get through in just a few minutes. Game Changing!
Accountant
We make phones easy
With a Bitflo phone system, we take care of all of the setup and support out of our Coorparoo office.
If you need to make changes to a telephone extension, address book, music on hold or call queue, you can simply submit a Service Request with us.